Administrative reforms brought by the government, to encourage greater efficiency, to transparency and create corruption free governance by increasing accountability and reduce scope for discretion.
Reforms Initiated
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Launch of Mission Karmayogi : National Programme for Civil Services Capacity Building (NPCSCB), a new national architecture for civil services capacity building has been launched which aims at capacity building apparatus at individual, institutional and process levels for efficient public service delivery.
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e-Samiksha : A real time online system for monitoring and follow-up action on the decisions taken by the Government at the Apex level in respect of implementation of important Government programmes / projects. It has been developed by Cabinet secretariat with the technical help from National Informatics Centre(NIC)
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e-Office : e-Office Mission Mode Project (MMP) has been strengthened for enabling Ministries/ Departments to switchover to paperless office and efficient decision-making
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Self-certification of documents for appointments : From June 2016, recruiting agencies issue provisional appointment letters based on submission of self-certified documents by the candidates.
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Discontinuation of interview in recruitment of junior level posts : From January 2016, interview has been dispensed with for recruitment to all Group ‘C’, Group ‘B’ (Non-Gazetted posts) and other equivalent posts.
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Citizen Charters : Government has mandated Citizen Charters for all Ministries/Departments which are updated and reviewed on a regular basis. The Citizen Charters of Central Government Departments are available at the respective web-sites of Ministries/Departments
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Good Governance Index 2019 : Index was launched, which assesses the Status of Governance and impact of various interventions taken up by the State Government and Union Territories (UTs)
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National Conference on e-Governance : provides a platform for government to engage with experts, intellectuals from industry and academic institutions to exchange experiences relating to e-Governance initiatives
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Centralized Public Grievance Redress and Monitoring System (CPGRAMS) : The Government is undertaking CPGRAMS reforms in the top grievance receiving Ministries/ Departments by enabling questionnaire guided registration process and providing for automatic forwarding of grievances to field level functionaries thereby reducing the redress time